New to Care
Supporting People with Learning Disabilities and Autistic People
Many of the people who start their career with us are completely new to care. You don’t need previous experience in a care role to make a difference. You may have supported an autistic family member, volunteered in your community, worked in education, hospitality, retail, childcare or another people-focused role, or simply have the compassion, patience and willingness to learn that we’re looking for.
The role can be incredibly rewarding. It is about building trust, supporting independence, helping people feel safe, and making a positive difference in everyday life. It can also be challenging, especially when someone is distressed or needs support with personal care.
You do not need to know everything before you start. We’ll give you the training and support you need to feel confident right from the start.
Who we support
People with learning disabilities and autistic people may communicate, process information, experience sensory input and build relationships in different ways. Every person is different, so good support starts with getting to know each individual.
At Bright Futures, support is person-centred. This means listening to people, understanding what matters to them, respecting their choices, and helping them live full and meaningful lives.
Small adjustments can make a big difference, such as using clear language, allowing time to process information, keeping routines predictable, reducing sensory pressures, or using visual prompts. The role may include supporting with daily routines, personal care, household tasks, community activities, independence skills, relationships, education, work or social opportunities.
What makes a great support worker is not always previous experience. It is the ability to treat people with dignity, notice what matters, follow guidance, and keep learning.
Is the role right for me?
- I understand that every person is different and support must be based on individual needs, strengths and preferences.
- I am willing to learn how each person communicates and how they prefer to be supported.
- I can treat people with dignity, respect and patience, even when situations are challenging.
- I understand that behaviour can be communication and may show that someone is distressed, overwhelmed, unwell or unable to express a need.
- I am comfortable receiving training and guidance on how to support people safely and positively. I understand that the role may involve personal care, including intimate care, and I can approach this sensitively and respectfully.
- I am prepared for the role to have both rewarding and challenging moments.
- I am willing to ask for help, follow guidance and work as part of a team.
- I want to support people to live full, meaningful and included lives.